Careless staff cause most data security incidents

In February 2016 the Information Commissioner’s Office (ICO), published its latest analysis of the data security incidents for the period July-September 2015. This reveals a 43% increase on the previous quarter with the five most common data security incidents by type being:

  1. Loss or theft of paperwork (+32%
  2. Data posted or faxed to incorrect recipient (+11%)
  3. Data sent by email to incorrect recipient (+158%)
  4. Insecure webpage (+86%)
  5. Loss or theft of unencrypted device (+7%)

This suggests that most of these incidents can be attributed to carelessness by staff.


Organisations may have excellent data protection policies and procedures in place, but if their staff don’t know about them, (or how to comply with them), there’s a big risk of data security breaches.

A data security breaches could mean an organisation is breaking the law (the Data Protection Act) and so risking a monetary penalty of up to £5,000,000, a significant loss of reputation and even the increasing possibility of being sued by those who’s personal information has been compromised. Any one of these could seriously damage an organisation to its knees.


DataHelp’s staff awareness training is designed to help them gain a better understanding of security risks and compliance requirements, thereby reducing your organisation’s exposure to security threats.

We provide lively, interactive workshop-style training to raise awareness of the importance of data protection. But don’t take our word for how good our training is! Here’s what some of our clients have kindly said:

The audience were genuinely engaged and everyone walked away feeling they had learnt something useful and necessary”

“What we’ve learnt has made a real difference and we are feeling more confident about the way we handle and share data and deal with confidential information”

“…provides great practical advice in an informal style that anyone can understand and relate to”

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